personalisation – My Blog https://www.aitarget.com/blog Blog Wed, 08 Jun 2022 09:07:15 +0000 en-US hourly 1 https://wordpress.org/?v=6.6 https://www.aitarget.com/blog/wp-content/uploads/2021/09/favicon-96x96-1-90x90.png personalisation – My Blog https://www.aitarget.com/blog 32 32 How to Sell Healthy Lifestyle with Video Ads: Philips Case Study https://www.aitarget.com/blog/case-studies/how-to-sell-healthy-lifestyle-with-video-ads-philips-case-study/ https://www.aitarget.com/blog/case-studies/how-to-sell-healthy-lifestyle-with-video-ads-philips-case-study/#respond Fri, 22 May 2020 15:37:52 +0000 https://backpacks4us.com/blog/?p=1101 We analyze how AitargetBreezoMeter, and Carat helped Philips achieve a sevenfold increase in sales simply by showing customers obvious personal benefits to themselves and the environment in ads.

Healthy lifestyle trends are gradually taking root in U.S. However, concerns about clean air and climate change have taken a back seat to more popular trends such as drinking two liters of water a day, and maintaining a wholesome diet and healthy sleep schedule.Philips was among the first to try and explain to people why air quality at home mattered and how it was a crucial element of a healthy lifestyle.

With the help of video advertising, Philips, Carat, and Aitarget — a Facebook marketing partner — launched a commercial on social media that showed how polluted the air was in certain cities at the time. It was so effective at convincing people that every household needed an air purifier that it boosted sales.

 

Selling a Healthy Lifestyle

The target audience for Philips’ 2-in-1 air purifier and humidifier is people aged 25–45 who live in large cities polluted by traffic and factories in residential areas. The question we wanted to answer was this: Is it possible to convince consumers to buy an air purifier by showing them just how unsafe the air quality levels were in their cities?

To test this theory, we needed to constantly show air pollution indexes to social media users. The problem was that these indexes change every day, and manually creating hundreds of ads with up-to-date information would have been time-consuming and a waste of resources.

To eliminate the hassle, Philips used the Aitarget Tech tool to create and update ads automatically.

 

Senior Media Planner, Carat:

We made video ads with built-in air quality indexes for each targeted region. Advertising was demonstrated only to its residents to increase interest in air quality. We selected 51 cities with our target audience, included two automatically generated indicators — the level of air pollution and geolocation — and launched video ads. After that, we did retargeting, with the product and its advantages added. The Aitarget tool helped us to personalize video ads by embedding the actual locations of users and air quality indicators changed in real-time.

 

The campaign was launched on October 15, 2019. The targeting was adjusted so that advertising appeared only in the cities where indexes fell below safe levels. Advertising was placed on Facebook and Instagram stories.

 

 

The technical aspects:

  1. Aitarget connected to BreezoMeter, an air pollution monitoring resource, via API. This service provides live air pollution maps.
  2. The data was updated once a day.
  3. Aitarget generated personalized videos that indicated BAQIs (BreezoMeter Air Quality Indexes) for each city.

The data remained relevant even when BreezoMeter indexes changed. A separate ad set was created for each city. If there was a change, the automation tool created a new video and reloaded it.

 

Account manager, Aitarget:

This kind of mechanic for an advertising campaign allows you to create a need to purchase a specific product. According to research, personalized advertising has a positive effect on brand positioning. In this case, the mechanics of Aitarget involve constant automatic updates of data, so each user can see the latest information about air quality in a particular city.

 

Later, in a retargeting campaign, those who had already seen a video with pollution indexes were shown a carousel with an analysis of the air purifier’s advantages.

As a result, awareness of air quality in large cities increased, and sales of Philips air purifiers grew in the most polluted regions.

 

Social Media Manager, Philips RCA:

The launch of personalized advertising has increased interest in air quality. As a result, in the cities we targeted, sales of Philips air purifiers grew by an average of 664% compared to Q1-Q3. The flagman model of the climate complex has become a bestseller in the brand’s online store.

 

Compared with the average value, Cost per ThruPlay decreased by 52% and CPC by 15%, while the view-through rate increased by one point. The lowest CPC was seen in polluted cities with low BAQIs.

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Personal Messaging https://www.aitarget.com/blog/case-studies/personal-messaging/ https://www.aitarget.com/blog/case-studies/personal-messaging/#respond Mon, 07 Oct 2019 08:54:39 +0000 https://backpacks4us.com/blog/?p=1120 How telco provider Yota teamed with Aitarget and Media Instinct to craft personalised video ads that decreased CPM and CPC

There’s no doubt that ads based on users’ own preferences and interests deliver better conversions. The greater the growth in personalisation as a trend, the more brands want to use this digital feature. Users are far less likely to get fatigued, bored, or skip past good and personally relevant offers from their favourite stores and interest areas.

The main rule for using personalisation is that everything depends on users’ interests and actions. This doesn’t mean just using Dynamic Ads retargeting. Brands are searching for a variety of effective ways to find and communicate more personally with potential customers.

For example, telecommunications is a highly competitive industry. Providers need to contact potential customers with an individual offer and maintain some personal communication.

Earlier this year, Russian telco provider Yota and Media Instinct agency teamed with Aitarget to create a very successful personalised video ad campaign on Facebook and Instagram.

 

Speaking your customers language

The video ad campaign was launched to promote Yota’s feature which helps build a personal fee tariff with individual correlation of minutes for calls, Internet usage, and special options.

The main concept of Yota’s ad campaign was to let some of their customers explain in their own words why they like to use Yota as a provider. Potential clients were segmented into groups according to their interests, behaviour, and message topics.

The first group blended interests such as mobile providers, telecom, and mobile phones. Subscribers in this group spoke about common issues they faced with telco providers and how Yota had helped them to solve those issues:

  • I’m with Yota because there are no rates that are difficult to understand.
  • I’m with Yota because there is no unexpected over-paying.
  • I’m with Yota because I can choose the amount of minutes and Internet traffic I need and change settings every month.
  • I’m with Yota because I’m too busy to think about a mobile provider.
  • I’m with Yota because there are no additional conditions.

Another group focused on interests related to location and travel.

  • I’m with Yota because it works in the suburbs.
  • I’m with Yota because I can call my friends from other countries with no roaming needed.
  • I’m with Yota because I don’t return from abroad with a debt on my phone account.

Overall there were 14 interest groups. Instead of using a product feed to create the personalised video ads, we used a specially created feed with customer reviews.

The campaign concept was to tell users about Yota benefits with customer words,” explained Media Instinct’s spokesperson. “During May we collected 13,343 reviews which began with the words ‘I’m with Yota because…’ The main goal was to optimise the cost per production (because there were so many videos) and raise media metrics such as CPM and CTR. Aitarget’s tool helped us to achieve these goals and improve the quality of our communication with the audience. We are pleased with the results and will definitely continue to work with interactive creatives and personalisation.

 

Speaking without sound

For fast ad personalisation for each group Media Instinct and Yota used Aitarget’s Video Tool. This tool automatically generated 50 ads with animated text. Words appeared on screen as if they were typed in real-time mode. All the videos were created in vertical for full-screen Instagram News Feed and Stories, and in 1:1 size for Facebook News Feed.

 

 

 

 

The goal of this campaign, which ran from 29 May to 9 June 2019, was Video Views. After clicking on a link in the ad, users were taken to a page with other customer reviews similar to those used in the video ads. They could click through to Yota’s website to choose a rate.

 

Personalised videos deliver more for less

The results of the personalised video ad campaign, compared to KPI, were that CPM decreased by 7%, and CPC decreased by 30%.

 

 

 

A few months beforehand, Yota ran a campaign for a similar audience, without personalised videos. The new Aitarget personalised video ad campaign delivered much better results: CPM decreased by 34%, CPC by 39%, and CTR increased by 25%. At the same time, the cost per session on the Yota landing page decreased by seven times.

This campaign showed that personalisation worked efficiently for achieving Yota’s goals.

Overall, the target audience interacted with video ads, with substantial reviews on the telco provider’s advantages. After the ads template was approved, it took minimum time to create videos for different placements and required no additional production costs.

 

The Aitarget tool enables brands to not only save time, but also money, as all the videos are created automatically while designers were not involved,” says account manager at Aitarget. “Video is one of the key formats for Facebook ads, and personalisation helps to reach potential customers more effectively. Yota’s experience shows that campaigns with personalised messages help to achieve better results for lower cost.

 

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Getting Personal: a Capital.com Case Study https://www.aitarget.com/blog/case-studies/getting-personal-a-capital-com-case-study/ https://www.aitarget.com/blog/case-studies/getting-personal-a-capital-com-case-study/#respond Wed, 05 Jun 2019 15:04:26 +0000 https://backpacks4us.com/blog/?p=1247

How Aitarget’s innovative tools saw a trading app hyperpersonalise its videos to great effect

As the great Maya Angelou once said, “If you don’t know where you’ve come from, you don’t know where you’re going”. So first, let’s dig into some history.

Back in 2016, we at Aitarget spotted two emerging trends in terms of Facebook advertising: personalisation and video. So we created a video tool that allows our clients to mass-produce video ads based on a template, that get tuned to various targeting settings.

One of the first experiences with this tool was its use for a mobile app with maps, when it showed a map of a certain country in relation to a user’s location. This basic personalisation helped our client MAPS.ME to double the number of app installs.

Soon it became clear that videos could be personalised based on product feeds as well as target audience settings. So we started making videos with automatically updated product feeds. This meant the consumer got ad impressions of goods or services that were more relevant to them, and they responded to such advertising more willingly.

This was an innovative solution in the industry, and that same year Facebook awarded our product with the Innovation Spotlight Trophy for Personalised Marketing at Scale.

The undeniable advantage of our product for advertisers is that personalised videos can be created in unlimited numbers, permanently updating the relevance of products with minimal effort. With our tool, you can create thousands of videos in the same amount of time as it would take to create a single video constructed from a ready template.

 

Okay, that’s the past – what about today?

Nowadays, video is becoming the most significant format in advertising, especially in mobile.

Video content is increasingly dominating our Facebook and Instagram News Feeds. At the same time, one and a half times more people watch videos on smartphones than on computers. According to Facebook’s forecasts, by 2021 more than 78% of global mobile traffic will be from videos.

In the same study, among the apparent advantages of mobile videos respondents identified ubiquitous viewing capabilities (64% of responses), personalisation (53%) and convenience compared to other devices (46%). Users like personalised videos on Facebook and they actively create, view, and share such content.

It’s not just users who see personalisation as an advantage. Brian Hale, Growth Marketing VP at Facebook, graphically demonstrated in his F8 presentation that personalised newsletters give a 40% increase in conversions. Another statistic said that the retention rate of personalised videos is on average 35% higher than a standard video.

The benefit is obvious.

But how could this tool be applied to the vertical of financial technologies, where, as Facebook claims, “creativity is a lever for a business in finance”?

Together with Capital.com we came up with an elegant solution that has paid back the costs for the overall Facebook ads delivery many times over.

 

Case Study: Capital.com

We took a challenge to launch a mock campaign for mobile app installs from 1-30 April.

 

Anita Koimur, Head of New Business at Aitarget:

“We love to experiment in our internal Innovation Lab, and when we came to the client with our idea, we were sure that this approach should work. But since the solution is the only one of its kind in the world, as far as we are aware, we did not know exactly what ROAS to count on. It just so happened that the result has exceeded all expectations.”

 

We assembled the target audience from retargeting, and expanded it with a Lookalike audience: an audience of new users with similar interests. Then we restricted the audience by age, gender, and first-tier countries to narrow it to statistically more probable traders.
Next, we collected volatility data from the current day and started showing it to the audience, updating the feed daily to automatically generate new video creatives.As a result, every single member of the target audience saw a specially tuned clip with up-to-date data of the shares that they either already traded or were potentially interested in.Thanks to this automatic hyperpersonalisation, everyday targeted users receive the ad content that most meets their prime needs.

Thus, the velocity and scale with which we displayed the latest market data in ads contributed a great deal in the campaign’s success.

 

Max Morokko, Marketing Tech Lead at Capital.com:

‘As a partner Aitarget goes far beyond just providing an interface to manage and automate your ads; nowadays all Facebook Marketing Partners do so and at the same time advanced clients build their own automations. Aitarget helped us translate into action dynamic templated videos based on information from a live volatility feed. Against a background of overall stagnation in vertical in general, dynamic videos generated greater than 200% of ROAS in the very first month.”

 

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Giving Special Care with La Roche-Posay https://www.aitarget.com/blog/case-studies/la-roche-posay/ https://www.aitarget.com/blog/case-studies/la-roche-posay/#respond Tue, 05 Feb 2019 13:22:49 +0000 https://backpacks4us.com/blog/?p=1196

How Aitarget helped a premium skincare brand be more attuned to its customers with personalised video ads.

 

Social media allows businesses to cast a wide net for potential customers, but given every product is not for everyone, it’s all too easy to be inefficient with your advertising. All too easy to spend money on connecting with people who just aren’t interested in what you have to offer, to put too-generalised ads in front of potential customers and fail to connect. That issue is amplified when it comes to special products that are most useful for niche audiences.

The solution is to apply a thoughtful strategy to your advertising: if a product is not for everyone, then neither should your ads be. Think personalisation, think targeting.

Makes sense, right? But how do you do it? That’s where Aitarget’s expertise, and particularly our personalised video tool, comes in. We’ve been proven to help businesses easily and efficiently create a range of video ads targeted towards different segments of their audience.

Most people prefer social media ads tailored towards their interests and shopping habits. As our recent experience with premium skincare brand La Roche-Posay shows, taking a short time to strategise and personalise your offerings can lead to ads reach increase and the significant CPC drop.

 

Case Study: La Roche-Posay gets sensitive to its differing customers needs

Put simply, the cosmetics market is massive, and still growing. It’s predicted to reach $805.61 billion in revenue by 2023. But it’s a tough market: overcrowded, overflowing with choices (seven major leaders alone own 182 health and beauty brands), and customers can be indecisive – 43% of shoppers visit multiple beauty websites before making a decision.

All of this can make it even harder to stand out from the crowd.

Over the summer season, La Roche-Posay teamed with Aitarget and iProspect to launch a seasonal brand campaign about its new sunscreen product line. With different sunscreens designed for people with different skin types, one size would not fit all for social media ads.

A key consideration was that La Roche-Posay has a focus on people with delicate skin, and many of these people either don’t like to talk about their skin issues (e.g. acne), or don’t have a lot of time for searching for the right product (e.g. busy parents). However, they would be happy to come across products designed especially for them as the summer kicked in.

 

Digital&eCommerce&CRM manager for La Roche-Posay, L’Oréal Russie:

“La Roche-Posay cosmetics are dermatological skin care for people with different skin conditions. In our sun care range, which was promoted in the campaign, we have 20 products, answering the needs of different skin types. That is why it’s crucial for us to target our consumers accurately, and offer them the exact product suitable for their skin condition.”

 

The solution? Aitarget’s video tool, which allowed iProspect and La Roche-Posay to easily create many different video ads, each focused on a different niche audience within La Roche-Posay’s market, and put the right ad in front of the right people.

 

Head of Paid Social at iProspect:

“Personalised video content in social networks is still a novelty and challenge in 2018 because there are no ready solutions for publishers in this area, whereas the potential for using such tools is obvious. In addition to the ability to communicate more accurately and comprehensively, video also has a positive effect on buying optimisation.”

 

Personal care

We needed to show potential customers that they could easily find and buy the best skincare product designed for their own skin type, age, or lifestyle. The ad campaign stressed the personal care La Roche-Posay’s range offered customers, and their special approach.

iProspect Agency segmented La Roche-Posay’s target audience into 10 groups according to their skin care preferences (babies’ mothers, mothers with children from 3-12 years old, fitness enthusiasts, outdoor activity lovers, women 45+, skin care fans, etc.).

Each audience would receive customised individual videos and messages.

 

Head of Paid Social at iProspect:

“A personalised message allows you to maximise the potential for targeting precision in social networks and make even a simple campaign more creative with more insights. The automation of the processes of creating such content is a real necessity, not only for the beauty segment, but for any FMCG, where brands tend to focus on a large number of different audiences, consumption behaviour, and other insights. Likewise, such automation and personalisation is important for the whole of retail, wherever there is a product feed and thousands of products wanting to be promoted in the video format.”

 

iProspect provided Aitarget with three videos with summer themes and visuals. From there, our video tool generated more than 90 videos for the ten different audience groups, tailored to three different ad placements: Instagram Feed, Facebook Mobile, Desktop News Feed.Many of these ad sets were created automatically, and much time was saved as our tool cropped individual videos and adjusted the creative to best fit different placements.

With the help of Aitarget Video Tool, La Roche-Posay was able to deliver relevant and valuable content with short video ads that connected with each of its different audiences. All of this targeted, personalised creative content only took a couple of hours with Aitarget’s video tool.

 

Head of Paid Social at iProspect:

“I am glad that since the beginning of the year using Aitarget means the process of production and copying of such personalised video content has ceased to be a ‘space ship’, and we are able to offer this solution to our customers.”

 

Not only did our client save lots of time and management costs, in the first week the campaign lowered cost per 10 seconds video view by two thirds and decreased CPC by 25%.

 

Digital&eCommerce&CRM manager for La Roche-Posay, L’Oréal:
“Aitarget’s Video Tool was the proper solution for us. We showed personalised videos to people on Facebook and Instagram. As a result we managed to deliver the right messages for the right TAs.”

 

Now that is being sensitive to your needs!

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Brokering Better Ad Results https://www.aitarget.com/blog/how-tos/tutorials/brokering-better-ad-results/ https://www.aitarget.com/blog/how-tos/tutorials/brokering-better-ad-results/#respond Mon, 26 Nov 2018 17:53:12 +0000 https://backpacks4us.com/blog/?p=1365

Aitarget’s step-by-step advertising guide for fintech companies

Success in Facebook advertising is built on four pillars: 1) bid, 2) targeting, 3) funnel, and 4) creative. Their importance as foundations for good advertising is comparable to the importance of bidding strategies on the stock exchange.

To keep these pillars stable and your Facebook ads from wasting your budget, we’ve created this step-by-step guide to building a firm ad foundation for fintech companies.

 

It starts with a Pixel (or SDK)

Working with fintech companies we were surprised to discover that 22% don’t use Facebook Pixel in their marketing arsenal. This is a big mistake.

Failing to use Pixel means you can’t make the most of Facebook advertising: to correctly analyse the funnel, or to set up targeting and audience properly.

If you have no Pixel on your website right now, start by installing it.

Facebook Pixel is a piece of code that is placed on a website to collect data on user actions. Pixel reports on how users got to the website, which sections they opened, whether they signed up or made any other targeted actions. Pixel helps to determine the most engaged users, those who were closest to a targeted action.

 

As the figure above shows, even when businesses have installed a Facebook Pixel, there can still be issues with how it is used which will affect your advertising success.

Having gathered such data on users’ behaviour on your website, you can then target ads towards those who have already shown interest and are more likely to become your clients. Using Pixel data you can also create Lookalike audiences, which allow you to target new users who are similar to your current visitors by behaviour and interests.

You can also use Facebook SDK to collect data on mobile app users. It works the same way as Pixel does for websites, collecting statistics on the actions of potential clients.

To make sure everything works as it should after installing Pixel, use our checklist.

 

Define the Funnel

You should have a clear image of your client’s pathway from first contact with your company right up to opening an actual account. This is crucial for refining the engagement. Make a roadmap of your client journeys. For instance, a user sees an ad, then goes to the website where he or she clicks on sections in the menu, signs up, starts a demo account, opens an actual account, and finally tops it up regularly.

 

 

Consider what road signs you should use on this pathway, so that you can narrow down the funnel for as many people as possible. The journey can begin and shorten at any of its points, e.g. when a user opens an actual account without using a demo version.

The more steps potential clients have to take, the more chances you lose them.

Let new clients get to the finish (the desired action) with the smoothest possible route. For instance, combine a website visit and sign up with the Lead Ads format, so users will share contacts or start an account directly in the ad.

 

Diversify your portfolio

Traders understand the power of diversification, and the same holds true with online advertising. Try different formats. We have learnt from working with fintech companies that Lead Ads, as well as Instant Experience (former Canvas), attract traders the best.

 

Lead Ads

When set up correctly, this format lowers the cost of a targeted action. Someone interested in your product fills in a Lead Form, and you will use that data for further contact.

 

 

Source: Facebook

 

Instant Experience

This full-screen ad for mobile devices, or a mini landing, consists of images, videos, slideshows, a Carousel or Collection.

You can demonstrate a range of products and services and allow users to familiarise themselves with your offerings without leaving the social network.

 

 

Source: Facebook

 

Get moving

We recommend using videos instead of static images in your advertising. From our experience, a video performs better than even the most successful and creative image.

For trading, 360° is one of the most effective advertising video formats. In these volumetric panoramic videos viewers can easily change the angle with a mouse or by tilting a smartphone. Financial service companies rarely use such videos, so by using the format you will immediately stand out and attract attention.

 

 

Aitarget’s 360° Video for ForexClub

 

Be dynamic

We recommend using dynamic constituents in your ads. To enhance personalisation and user engagement, we propose auto-updating of information in your ads. For instance, display actual stock buying-selling prices, their changes, and currency pairs.

Use a product feed with automatically refreshing data, e.g. in a video with a graph of share prices the curve changes direction automatically in accordance with the actual share prices. Such feeds are available for static images in Carousels and Instant Experiences or for a Single Video.

 

 

Aitarget’s Dynamic Video with automatic graphics generation for Capital.com

 

Forget clicks, target the right actions!

If you’ve ever heard that conversions depend on the number of clicks you get – forget it! That’s a lie. According to an internal Facebook study, the correlation between clicks and targeted actions is less than one per cent. Focus on what you really need.

Through Pixel and other technologies, Facebook learns to show your ads to the users who are most likely to take a particular action, through optimisation of this action. The target action for your ad isn’t always a click. Optimise your ad campaign to the index that is most important to your results, because this will help you lower the costs.

 

Place your bids mindfully

A bid defines the price you pay for showing your ad. It is constantly changing from auction to auction, so the price for the impression off the same ad will fluctuate.When you set up a bid, pay attention to its two types. You can either put your faith in Facebook’s targeted action cost optimisation or set the bid yourself.

In the first case, Facebook’s algorithm will seek the lowest price for a targeted action. This strategy can lead to cost fluctuation with respect to growing competition at the auction. The bid may unexpectedly rise.

Should you wish to regulate the price of each conversion, the manual bid is your choice. You will get more predictable costs on targeted actions, and the bid will never go higher than the level set by you.

 

Tidy up! Keep your ad account neat

You have set the Pixel, designed the funnel, made effective creatives, set the optimisation on conversions, but there’s still something missing.

In order to make your campaign its most effective, above all, you should run A/B-testing. This will demonstrate to which audience and with which creative it is better to target.

Next, make sure the audiences in ad sets within a single campaign do not overlap.

Otherwise your ads will start competing against each other and the price of your targeted action will rise. Use Show audience overlap in Business Manager’s Audience section to cross-check your audiences.

Throughout this guide we have highlighted the main rules for financial brokers to run a successful ad campaign on Facebook, but each business is unique. So our experts are always happy to offer you an individual solution to make your ads most efficient.

Patrick Luk
November 26, 2018

 

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